Frequently Asked Questions
Find answers to common questions about our products and services.
Are your cleaning products safe for pets and children?
Yes, all Nellie's home products are formulated with non-toxic, eco-friendly ingredients that are safe for use around the whole family.
What makes your laundry soda different from regular detergent?
Our laundry soda is highly concentrated, hypoallergenic, and dissolves completely in hot or cold water without leaving behind irritating residues.
Can I use your products in High Efficiency (HE) washing machines?
Absolutely. Our formulas are low-sudsing and specifically designed to be compatible with both standard and HE machines.
Do you offer bulk purchasing options?
Yes, we offer several products in bulk sizes to help reduce plastic waste and provide better value for our customers.
Are your dryer balls made of 100% wool?
Yes, our dryer balls are made from 100% pure New Zealand wool, which helps reduce drying time and soften clothes naturally.
How should I store my Nellie's products?
We recommend storing our powders and pods in a cool, dry place to prevent clumping and maintain maximum efficacy.